Tuesday, 15 December 2015

The Internet of things and digital marketing


 First of all, what is Internet of things?

wordstream.com

The Internet of things is a network of networks that permit to collect and exchange data between physical and virtual objects. Thus, Internet is no more an invisible network but also objects.
Connected objects are emerging, and we love them. But to be optimum, this technology needs those objects to autonomously interact. Ultimately, what is required is the total autonomy of those objects. This phenomenon is permitted thanks to artificial intelligence, which allows connected objects to acquire competences equals to those of Humans.
The Internet of things is composed by six different systems: identification, captors, connection, integration, data processing and networks.

Why Internet of things is becoming a big thing for digital marketers?

According to eMarketers, by 2020, the trend that will have the biggest impact on marketers is Internet of Things. They will become a big part of digital marketing strategies. 

eMarketer.com
In fact, online marketing will be directly linked to smart devices. It presents a lot of opportunities but one of the most important is that the collect of consumer data will be faster and smoother. Marketers will have a better understanding of customer buying habit. This enables marketers to personalize their strategies.

This article is interesting because the person interviewed already done an interview in 2011 and we can see the evolution between what he has predicted and how it really goes now. He predicted the increase of Internet of things and that’s what happen.
But if companies “get the technology piece wrong”, there could be a negative impact on their relationship with customers.
Internet of thing also presents some privacy issues. As they are collecting a wide amount of data through devices, systems and networks connections but also different locations where data is stored, it’s difficult for consumers to be sure that Internet of thing only access, manage or share data that it’s allowed to.
The Internet of things is moving the marketing into its “third age”. The product itself plays an active part in the production, retail and end-consumer use. Connected objects send back to the brand real-time analytics so it knows who and where are its customers and other date about them which are relevant for the future of the brand’s marketing.

To conclude, Internet of thing is becoming the next BIG THING! We should stay tuned about it’s evolution.

Géraldine Caenen & Clara Terol







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